Courses from IE Business School:
- Advanced Management Program
- Building a Customer Centric Organization
- Change Management Workshop
- China: An Inside View
- Corporate Finance
- Cross-Borders Mergers and Acquisitions
- Effective Key Account Management
- Executive Negotiation Workshop
- Finance & Accounting Workshop for non-Financial Managers
- Global Leadership for Women
- Global Senior Management Program
- Global Supply Chain Management
- High-Potential Leaders Program
- How to Fight your Low Cost Competitors?
- Information Technology Offshoring and Outsourcing in India
- Innovative Leadership
- International Executive MBA
- Making Strategic Decisions in Uncertain Times
- Marketing Strategy in Business Markets
- Mass Customization: Making Out Profit of Differentiated Customers
- Mastering Alternatives in Capital Markets
- Non Market Strategy
- Project Management
- Project-Driven Organizations
- Strategic Brand Management
- The Strategy and Tactics of Pricing
- Transforming Strategy into Business Results
IE Business School
Executive Education
Master Program: Building a Customer Centric Organization
Learning purpose
Building a Customer-Centric Organization is a challenging three-day international executive program designed to help executives build their own winning customer-centric strategy and outperform their competition.
Target audience
The program is targeted at, but not limited to, Managing Directors and General Managers, as well as to executives with responsibility in:
Marketing
Business Development
Operations and Systems
Innovation / New Product Development
Customer Satisfaction / Quality
Human Resource Directors
Opleiding kerngegevens
