Vergelijkbare opleidingen
Master Program: Master Service Management and Engineering
Learning purpose
Service Management and Engineering is an innovative interdisciplinary field that plays a crucial role in the context of our modern networked information society. SME provides methods and tools to support the whole information supply chain in enterprises. It prepares for a challenging career in the telecommunication sector, in the information departments of financial institutes or e.g. as a consultant in the field of e-business. Besides the classical management skills (Finance, Accounting, Quality and Project Management), the program focuses on approved methods and tools to support the complete information supply chain in all kind of organizations.
Target audience
- Young dynamic professionals (age 27 - 40), who have achieved an academic degree and who are actually working in the fi eld of Information Technologies, Software Engineering or IT Management.
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Exemplary positions of HECTOR students and Alumni:
Service Architect SAP, Head of Department Controlling/ Info Management, Project Manager, IT-Consultant, Senior Consultant, Senior Manager Business Development, Manager Engineering, etc.
Programme
Graduates of the Master Program Service Management & Engineering (SME) have the ability to comprehend and evaluate in which way hardware as well as software developments in modern information and communication technologies influence the future service market. They are also in a position to make efficient and effective use of these technologies and to further them. Competitive and innovative service products are developed and optimized, to successfully accompany and direct service-driven changes in companies and corporate networks. Against the background of incomplete information and technical uncertainty, graduates can encounter problems with an engineering orientation and solve them with the help of complex management methods. The program empower for an interdisciplinary approach on problems and trains adequate solution methods for hardware and software applications.
The skills and expertise acquired in the program embody an integrated approach to information and communication technologies. Initially, graduates can understand and analyze information and service markets and administer and optimize the business process connected to these markets, from innovation up to product introduction. They are capable to make use of design and construction principles for current service technologies such as Cloud Computing and to provide a solution-oriented approach to identified problem areas. They can also detect security and reliability issues and master the most important methods to resolve them. Furthermore, graduates are enabled to solve economic problems of service pricing with according interdisciplinary approaches. The analyzing and optimization of life time cycles of business processes are part of the competence profile of the graduates as well as the evaluation and advancement of software architecture options and aspects of quality improvement. Finally they can evaluate regulatory boundaries and legal issues in contract forming and take those into account when making design decisions.
Entry Requirements
- First degree: Bachelor, Diplom (Uni/FH/BA), M.Sc., ...
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Min. 3 years of relevant work experience with according references
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TOEFL score with a minimum of 570 points pb, 250 points cb and 88 points
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Optional: GMAT, GRE or HECTOR School Assessment
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Recommended background studies: Information Technology, Natural Sciences (Mathematics, Physics), Industrial Engineering or Business Economics, etc.
Opleiding kerngegevens
„With the convergence of telecommunications and IP technology and the ever-increasing share of IT in most business activities, co-ordinating and managing the strategic dimension of as well as the operational interface with the technical side proved to be increasingly diffi cult.
The IE programme was exactly what I was looking for. I very much valued the Engineering modules, because they catapulted my knowledge to the forefront ‘of it all’ by covering a variety of relevant ICT/IT topics giving me a comprehensive overview and enough details to understand how everything works and fi ts together. And I found the management modules most stimulating as they provided me with a much-needed refresher and update on the latest approaches in a fi eld that will continue to be my core strength.“