• The process of organisation design - the steps of analysis, who should be involved, how long it should take, how changes should be communicated.
• The tools of organisation design work - organisation charts, a language of organisation roles and relationships, process engineering, the nine tests of good organisation design, job descriptions and job briefing.
• A framework for understanding internal collaboration.
• The behaviour disciplines needed for effective collaboration - identify stakeholders, define the shared prize, break large distant prizes down into smaller more immediate goals, build relationships, etc.

If you are a manager who becomes involved in planning, directing or supporting organisation change, you will have been frustrated by the lack of rigour and excessive politics in decisions about organisation structures, appointments and roles.

Organisation Design and Internal Collaboration will ease these frustrations. The programme is built round a rigorous framework for making organisation design decisions and for working on issues of internal collaboration. This is an opportunity to raise your skills in an area most companies under manage.